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The Future of Workplace Design: The FETCH Model

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In the digital age, where the lines between work and life blur further, workplaces are becoming more than just offices. Both employers and employees are wanting more from these physical spaces. We call it FETCH, short for Fluid, Engaging, Technology-Driven, Convenient, and Heuristic.

Fluid

There isn’t a one size fits all approach, and a well thought out office is a flexible one, allowing space for both “head down and get it done” style projects, as well as for collaborative brainstorming sessions.

Engaging

The modern office serves multiple purposes, and “engaged” could easily be seen as interchangeable with purpose-driven. Based on the type of work a company does, engaging can mean different things. Even within the same company, departments can define engagement in different ways.

Technology-Driven

  • Machine learning and software which looks at “people analytics” to determine how spaces are currently being used. WeWork has invested heavily in machine learning to algorithmically determine which areas are more likely to get used.

  • Automatic AC and heating which adjust based on people’s saved preferences.

  • Spotify playlists curated for the lobby and elevators where sound plays a role in the overall design experience.

  • Interactive office furniture...which may or may not talk to each other.

Convenient

As work becomes a bigger part of our lives, an office serves multiple functions. An ideal office design layout is one that’s convenient and prioritizes ease of use. Google’s biggest question when designing their campuses is — how can we get people to spend more time here?

Heuristic

Heuristic simply means allowing people to learn or discover something for themselves."

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