Why Chose Empathetic Design
It is important for the patients, families and caregivers to all feel comfortable. A way to do this is to make sure the environment they are in is spacious and efficient. These facts were based on planning, research and patient experience strategies. Thus, relying on experiential data and its evolutionary expansion.
“Designing healthcare environments that address patients’ well-being while increasing caregiver efficiency is the goal of good design. Yet successful healthcare design often depends on an in-depth understanding of how people use and experience spaces. “
In order to get started on creating an Empathetic Design, the first step is to do a genuine walk through of the spaces with primary users of those areas. This is where the users point out the details they prefer where planners can take notes.
Allowing patients, staff and visitors to create a journey mapping chart helps guide the innovators and planners to know what is more preferred for their views.
Interviews can also be a productive way to found out what each player in the healthcare game would like to see. Open-ended question are usually the best and allow the patients, staff or visitors to really explain what they think of the space.
Virtual reality (VR) allows patients, clients and designers to experience potential layouts and functions that the spaces could be transferred into. The benefits of VR products are that designers and planners can get immediate feedback form the patients, staff and visitors on whether of not such innovations would be favored.
Augmented realities enables designers to experience the spaces form the shoes of those within that facility. This can be extremely helpful when it comes to patients who have physically disabilities. There are also digital filters that were developed by HGA to simulate vision impairment. These are key factors that go into the empathetic design approach.
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